Consumer demands for outstanding customer service are growing thanks to e-commerce offering speedy checkout and personalised product suggestions. Now customers expect the same level of efficiency in-store and the only...

The level of service expected is rising and technology must evolve to meet new needs. Learn 3 ways tablets can enhance key touchpoints in your guests’ journey.

So, how about improving service with self-service? It’s a simple solution; mount a tablet on tables throughout your restaurant and allow customers to browse through your menu and order at their own...

Digital tech is helping create meaningful customer experiences in-store. Here are 6 ways retailers can increase customer engagement this holiday season.

Solutions like Tablet Kiosks Increase and Protect the Value of a Business’ Technology Investments. Since Bouncepad invented the tablet kiosk in 2010, we’ve had a chance to see our customers...

McDonald’s has been making some serious waves on the technology front over the last few years. The brand’s push toward innovative digital technology implementations, tablet kiosks and self-service ordering stations...