Customer Service at Heart of STUDIO XFINITY Retail Store Comcast leverages retail technology and service tools for one-of-a-kind experience.
6 Places Digital Tech and Tablets Are Taking Over the UK Digital technologies and tablets are having a massive impact on the way businesses interact and engage with customers. Here’s a look at six places iPad and tablet kiosks are making...
Mobile POS Systems as a Strategic Customer Service Tool Digital technology has transformed retail operations, including point-of-sale (POS) terminals. Businesses are using POS systems on tablets and processing payments on mobile devices to streamline checkout and make the shopping...
Retail Focus: A unified approach for the entitled consumer Today’s retail landscape faces a big problem. Customers are acting like stroppy teenagers, making difficult demands on modern retailers. Entitled Consumers, as we call them, expect retailers to be flexible...
What Makes a High-Grade Tablet Enclosure or iPad Kiosk The world-renowned Model T innovator and father of the assembly line, Henry Ford, famously stated, “quality means doing it right when no one is looking.” While more than a century...
Guest Post: 3 Powerful Tips to Capture Customer Feedback and Improve Customer Experience What do in-store feedback, guest feedback, and attendee feedback have in common? They’re all really hard to get! But the reward for using them correctly and improving your customer experience...
